Receive free standard shipping on US orders over $30 or more and Cada orders over $50 or more. This offer does not apply to employee orders, previously placed orders, and additional fees apply for overweight, express or overnight shipping, where applicable.
Most in-stock items ship within 1 business day of ordering; however, some orders may take up to 48 hours to process.
Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or back-ordered. You will be alerted in either instance and will be provided with an approximate date of shipment. Rest assured, any shipping delays will be communicated to you at the time of your order. Should any other unforeseen delay occur, you will be notified within 10 days of placing your order.
**Orders must be placed by 11am CST to ship same day.
When will my order ship?
We process our orders fast! All orders with in-stock and available inventory will ship within one business day of receipt. Once you receive your shipping confirmation email, please wait up to 24 hours for the tracking information to update.
Can I send my order to a P.O Box address?
Yes you can! Feel free to use a P.O. Box for your shipping address, but please remember we only provide Standard shipping to PO Boxes. Express orders require a physical address.
I need to change something on my order, can you help me?
We process our orders as quickly as possible, though you may call our Customer Service line within 30 minutes of placing your order and we’ll do our best to update your request. Customer Service is available from 8 a.m. - 5 p.m. CST, at +1 866 594 4756, or via email at [email protected] Inquiries are generally returned within 24 hours.
How can I contact someone who can help me?
Customer Service is available 8 a.m. - 5 p.m. CST and can be reached at 1-866-594-4756, or via our Contact Us page. Responses are usually returned within 24 hours.
* Free standard ground shipping is valid on U.S purchases of $30 or more and Canada orders over $50 before taxes. Only available on PatchCollection.com. Valid on standard U.S. ground shipping to U.S. delivery addresses in the 50 continental states. Additional charges apply for express shipping. Limited time offer. Terms subject to change without notice.